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The Best? Sony WH-1000XM5 Review – Enjoy The Sound Of Silence

After having used my wife’s Bose QC45 occasionally I wanted to have my own pair of noise canceling headphones. At first I tried the Sennheiser Momentum 4, but unfortunately they turned out to be not my cup of coffee. Now it is time to see if the Sony WH-1000XM5 can give me enough satisfaction.

Why noise canceling?

I already have a very decent send of cans; the Sennheiser HD660s but these are open style headphones. I really love them as they are very neutral and let me enjoy my music at the fullest when i’m behind my pc. I mainly use these in combination with a Topping DX3 Pro+ dac.

But sometimes I just want to escape the world around me and don’t get distracted by the sounds of outside, the ventilation, the washing machine or whatever. Having a mild form of Autism, an ANC headphone can be a big relief.

Bose and my first Sony

Sony and Bose have been the champs of wireless headphones using ANC for quite some time now. They aren’t the only ones using Adaptive Noise Canceling but they are the brands that give the best results. Personally I didn’t try any of the Sony’s before but I do have experience with the Bose QC45 and QC35 II. The main reason choosing Bose over Sony was comfort; when trying these against former iterations of the Sony headphones at the store the Bose reigned supreme for me. The Bose also had a sound that my wife really likes, namely a rather warm and easy sound signature with just the right amount of bass. Since I didn’t want the exact same as her and both the Sennheiser and Bose 700 didn’t meet my expectations I decided to try my luck with Sony’s XM5’s.

Unlike the Bose QC45 the Sony WH-1000xm5 isn't foldable
The bose QC45 and Sony WH-1000XM5 next to each other

Specs of the Sony WH-1000XM5

Battery

BATTERY LIFE (CONTINUOUS COMMUNICATION TIME)

Max. 24 hrs (NC ON) , Max. 32 hrs (NC OFF)

Battery Charge Method

USB

Battery Charge Time

Approx. 3.5 hrs

Battery Life (continuous music playback time)

Max. 30 hrs (NC ON), Max. 40 hrs (NC OFF)

Bluetooth® Specification

Bluetooth® version

Bluetooth Specification Version 5.2

Effective Range

32.81 ft

FREQUENCY RANGE

2.4 GHz band (2.4000–2.4835 GHz)

Profile

A2DP, AVRCP, HFP, HSP

Supported Audio Format(s)

SBC, AAC, LDAC

Supported Content Protection

SCMS-T

General Features

Cord Length

approx. 3.94 ft

Cord type

Single-sided (detachable)

Driver Unit

1.18 inches / 30mm

Frequency Response

4 Hz–40,000 Hz (JEITA)

Frequency Response (Active Operation)

4 Hz–40,000 Hz

Frequency Response (Bluetooth® Communication)

20 Hz–20,000 Hz (44.1 kHz Sampling) 20 Hz–40,000 Hz (LDAC 96 kHz Sampling 990 kbps)

Headphone Type

Closed, dynamic

Impedance (Ohm)

48 ohm (1 kHz) (when connecting via the headphone cable with the unit turned on), 16 ohm (1 kHz) (when connecting via the headphone cable with the unit turned off)

Input(s)

Stereo Mini Jack

Magnet

Neodymium

Passive Operation

Yes

Plug

Gold-plated L-shaped stereo mini plug

Sensitivities (dB/mW)

102 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned on), 100 dB (1 kHz) / mW (when connecting via the headphone cable with the unit turned off)

Volume Control

Touch Sensor

Wearing Style

Over Ear

DSEE Extreme

Yes

Ambient Sound Mode

Yes

Noise Canceling

Ambient Sound Mode

Yes

Atmospheric Pressure Optimizing

Yes

Personal NC Optimizer

Auto NC Optimizer

Quick Attention

Yes

Size & Weight

Weight

Approx. 8.82 oz

Build

The build is mostly made of (recycled) plastic. Which is fine by me to be honest. Headsets like the Airpods pro definitely feel very premium but I’d rather have something more lightweight. The top and ear cushions are made of a (vegan) faux leather material. Thew materials feel nice and soft, though not as comfortable as the Bose QC45 does. The earcups aren’t as deep either but they are sufficient for me. Some people complained about the wear sensor of the previous model sticking out too much which could irritate people’s ears. No such thing here. Adjusting the headphones is easy with a sliding mechanism, it is smooth but doesn’t give that lock and click feeling. One thing you will need to consider is that the XM5’s aren’t foldable like its predecessors. I knew this beforehand so i’m fine with it. I do find it a bit of a downside that when you want to take them off and rest them around your neck, the open part of the cups is always up.

This it the way the cups will face when taking them off

Sound Quality

Sound-wise the Sony is a pleasant headphone with a good soundstage. Compared to my Sennheiser HD660S this is more of a “pleasure” style headphone. Bass is more pronounced but vocals are still nice but not the most natural. The sound out of the box wasn’t exactly what I like myself. Thankfully there is an equalizer to be found in the Sony headphones app. Just don’t expect the sound to get all natural. If you don’t want to trouble yourself with a custom equalizer, you can always choose one of the provided presets. After trying out some different combinations I settled on my own settings. I listen to all kinds of genres and got a pleasant experience overall. DSEE is also provided which should improve the overall quality of digital music.

Comfort

Despite the earcups not being as deep as the Bose QC45 I really enjoy wearing these cans. The earcups are nice and soft and while not being angular shaped inside they don’t give any discomfort to my ears. The headband is soft as well and clamping force is just right for me. Despite not being to slimmest person out there the Sony’s fit my dome just fine.

The white is more of a greyish white on the headset.

Call quality

Call quality has been amazing for me so far. I can clearly hear other persons and I have had nothing but positive feedback so far. People said my voice sounded natural and when I tried the Sony XM5’s in a coffee bar the person on the other end of the conversation said he could still hear me very well. The Sony was also very good at blocking out wind and car noise during my call walking outside next to a busy road.

ANC

Now this is the main thing for me. I have my open back headphones for when I want to listen to music in a natural way. But when I want to escape in a world without distraction I need a pair of ANC headphones. Up until now the Bose QC45 has been my favorite pair of headphones giving me absolute quiet when I need it. But Sony is even better. I wouldn’t say the ANC is that much better on itself though, they are quite evenly matched. It’s the passive isolation that is better with the Sony wh-1000XM5 for me. I also like the fact I am able to switch it off entirely while the Bose only gives me the option of ANC or Hearthrough.

Touch controls

When I tried to Sennheiser Momentum 4 I was immediately frustrated about the touch controls. They just didn’t work well. I said to my wife I would just buy another pair of Bose headphones for myself. I did want to give Sony a try thought because there must be a reason they still use touch controls on their XM series, right? Well turns out touch controls can work decently on a wireless headset. Weather its the double tap to pause or play, or holding my fingers or hand on the right cup for hearthrough, it just works! Same goes for swiping up and down for volume or left and right for back and forward! The only thing that worries me is how this will work when the weather outside will get colder or when rain starts to come down. For me personally this is not the biggest issue as I use earbuds outside.

Holding the right cup doesn’t do anything. When holding the left, hearthrough mode gets activated

Sony App

The Sony app has a lot of options, a bit too much if you ask me. There are things that are very welcome like the equalizer, presets, ANC and wear detection. But do we really need things like 3D sound where you need to connect to third party apps to even use it? To me this feels like more of a gimmick. A lot of people also complain about the Auto-ANC and the lack of customising this yourself. I get where people come from but I must say I didn’t have a very bad experience with it. I would like to see Sony shave a bit off its options like the 3D sound and keep the good stuff. There is still hope though as it seems Sony keeps updating the software.

Should you buy the Sony WH-1000XM5?

For me personally the Sony WH-1000XM5 is a fantastic headset. Whenever I want some peace and quiet I tend to grab them. Weather it’s some ambience music for relaxing, an audiobook, some loud rock music or easy pop songs, the Sony delivers. I even use them at night in my bed. They feel very comfortable and reliable to me. For me they have been worth the price I paid, I did get them during a sale though. Normally the Bose QC45 was around €130,- cheaper and to me they aren’t €130,- better. for the price difference of about €70,- they were worth it for me. I do recommend picking up the white/grey version though because the black one shows all your skin oils.

Steelseries Arctis Nova Pro Wireless | The one to beat?

This review of the Steelseries Arctis Nova Pro Wireless was originally posted in Dutch on Tweakers.net, the biggest techsite of the Benelux. This is a translation which for the most part has been kept the same.

Tweakers Test Panel

I was one of the lucky ones to be able to review a product as a member of the Tweakers Testpanel. They gave me the chance to test one of the Steelseries Arctis Nova Pro Wireless headsets. This was great news as I recently started using a wireless mouse and keyboard. I was already experiencing a lot less clutter on my desk because of this. I received a phone call from the courier company that delivered the headset on behalf of Tweakers.net After making an appointment, the headset got delivered the following day.

The Steelseries Arctis Pro in its retail box

Specs of the Steelseries Arctis Nova Pro Wireless

Supported devices

  • PC (with Sonar, windows 10 and higher)
  • Mac (USB)
  • Switch (USB)
  • PS4/PS5 (USB)
  • Mobile (Bluetooth)

Software requirements

GG + Engine: Windows 8.1 and above, Mac OS 10.13 and above

GG + Sonar Audio Software Suite: Windows 10 and above (required for ChatMix)

Speaker Drivers

Neodymium Drivers: 40 mm

Headphone Frequency Response (Wired): 10–40,000 Hz

Headphone Frequency Response (Wireless): 10–22,000 Hz

Headphone Sensitivity: 93 dBSPL

Headphone Impedance: 38 Ohm

Headphone Total Harmonic Distortion: < 1%

High-Res Audio Capable: Yes (Headphone Speakers)

Active Noise Cancellation: 4-mic hybrid design with Transparency Mode

Microphone

Microphone Type: ClearCast Gen 2 – Fully Retractable Boom

Microphone Polar Pattern: Bidirectional Noise-Canceling

Microphone Frequency Response: 100-6500 Hz

Microphone Sensitivity: -38 dBV/Pa

Microphone Impedance: 2200 Ohm

Infinity power system

Number of Batteries: 2

At Home: Non-stop battery with hot-swap (within 8 seconds)

On-the-go: 44 Hours – 2.4GHz Quantum 2.0 Gaming Wireless / 36 Hours – 2.4GHz Quantum 2.0 Gaming Wireless + BT (18-22 hours per battery)

Fast Charge: 15 mins for 3 hours play

Dual wireless

Bluetooth Wireless: v 5.0

Gaming Wireless: Low Latency 2.4 GHz

Dual Connection: Simultaneous 2.4 Ghz & BT

Wireless Range: 40 ft / 12m (2.4 GHz)

Box content

  • Arctis Nova Pro Wireless Headset
  • Wireless Base Station
  • 2x USB-C System Connections, 1x Line-in, 1x Line-out
  • 2x Lithium Ion Batteries
  • 2x USB-C to USB-A Cable (5 ft / 1.5m)
  • 3.5mm to 3.5mm Audio Cable – 5 pole to 4 pole (4 ft / 1.2m)
  • 2x Removable Magnetic Ear Plates
  • Microphone Pop Filter

Unpacking the Arctis Nova Pro Wireless

Exterior

The Steelseries Arctis Nova Pro comes in a big box. The headphones are shown on the front of the box together with the supplied DAC. As you can see, this version is suitable for both the PC and the Playstation 4 and 5. There is also a version that works with recent Xbox consoles. On the sides, seen from the front, on the left some quotes from reviewers and on the right the technical specifications. A number of USPs of the Arctic Wireless Pro are highlighted on the back.

In the box

When opening the box, you immediately see the bag that contains the headphones. Below that is a manual with in this case a card with the text First Edition. Between the headphones is the supplied DAC. More on this later.


On the lower part of the box you will find a red box containing the following accessories:

  • 2 x USB-A to USB-C cables
  • 1x Audio jack 3.5 to 3.5 mm
  • 1x pop filter for microphone
  • 1x Extra battery
When opening the box of the Steelseries Arctis Nova Pro Wireless you are greeted by a big black pouch and a sealed card.
Well. hello there!

First Impressions of the Arctis Nova Wireless Pro

The headset gave me a good first impression. The headset is mostly black with a so-called space silver look on the headband and ear cups. It’s not a head turning look. Most buttons can be found on the left earcup. Here you will find the on/off button, the microphone switch and the volume wheel. The retractable microphone and 3.5mm connection can also be found here. A button has been placed on the right earcup controlling the bluetooth function.

Build quality

As mentioned, the headset looks quite understated but feels solid. The headset is mainly made of plastic. Plastic has one big advantage over metal; it is light and therefore less likely to have a tiring effect while wearing. It also transmits less cold and heat to the user as metal does. A metal strip is mounted on top of the headband. The headset is easy to adjust in height, although there is no noticeable click while doing so. All in all the headset comes across as sturdy and doesn’t creak anywhere.

Earcups

There is a magnetic cover on both ear cups. These immediately reminded me of an earlier model of Steelseries which I have used in the past. Although this was a headphone where the covers were purely cosmetic, they now both hide a different function. Under the left cover you will find a USB-C connection and under the right the removable battery.

The ear cups themselves are made of artificial leather. This feels very comfortable and seem to have memory foam in inside of them. Removing the earcups also reveals one of the microphones that assist in the noise cancellation. I have read a number of stories where people indicated that they felt these and where bothered by it. For me personally, this has not been the case during testing. The ear cups are easy to rotate. This way you can fold the headset flat and transport it more conveniently.

Replacing the earcups of the Arctis Nova Pro Wireless

There’s something else about the ear cups that I’m personally a little concerned about. These are provided with a plastic cover with which you have to click them into place. I had a similar system with a Philips Fidelio Bluetooth headset. These earpads, also made of Pleather, needed to be replaced after a few years. Due to the very specific way of clicking into place, replacing it was no longer reasonably possible. I hope that Steelseries itself or a third party will release replacements for this headset in the future.

The plastic cover around the earpads are a potential problem

Removable Comfort Headband

The Arctis Nova Pro Wireless has a so-called comfort band; a flexible soft band that stretches with you. This band rests on the head and adapts to its shape. This provides an extremely comfortable feeling. There is a plastic belt which has various triangular structures in which there seems to be a soft foam. The strap can be adjusted in height if desired and is interchangeable.

Operating the Arctis Nova Pro Wireless

In general, I like the buttons on the headset. I do find switching it on and off confusing and I would have preferred a slider for this function, such as with my Bose 45 headset. I sometimes think to turn the set on or off, which does not seem to go well in practice.

Wireless Base Station

The Steelseries Arctic Nova Pro Wireless comes with a wireless base station. This makes it possible to connect the headset to the PC with a 2.4GHz connection. The main advantage compared to a bluetooth connection is that there is less latency. Of course during competitive games you don’t want to hear the footsteps behind you a second too late!

The base station is relatively small in size, about as wide and less deep as my DAC/AMP from Topping. There are two USB-C connections on the back for, for example, the PC or console connection. A 3.5mm line-in and line-out can also be found here. The unit itself is made of plastic and has an OLED screen. The display shows all information in white; there are no options for other colors. A large rotary knob has also been placed on the front. Finally, there is a recess on the side where one of the batteries can be placed to charge it.

On the base station itself you can read things like the volume, the bitrate that is used and the balance between the right and left channels. The volume knob can also be used to navigate the menu. You can confirm by pressing this button, while navigating back is done by means of a capacitive circle on the screen.

Software for the Arctis Nova Pro Wireless

To use the base station properly, it is necessary to download the steelseries GG software. When using the software, there was an immediate request to provide the headset with new firmware.

Engine

The headset can be fully configured to taste in the Engine software. For example, there are an equalizer, audio presets for music, games and speech, but you can also configure when the headset should go into standby.

Under the heading Apps, there are various settings that can be applied to the screen of the wireless receiver. For example, it is possible to show stats from your PC, discord messages can be displayed or song info from Tidal.
Finally, it is possible to link specific settings to individual games; for example, opting for more bass in Hitman 3 and focusing more on vocals in a game like Hades.

It is possible to let the Oled screen of the Arctic Nova Pro wireless display all sorts of info like CPU clock speeds and temperatures
Cpu info being showed on the Oled screen

Sonar

Sonar is a must-have in my opinion if you want to get the most out of the Arctis Nova Pro wireless. Here you can really go wild to personalize the headset. There is a more extensive 10-band equalizer, more presets, smart volume, but also spatial audio. With spatial audio you can fine-tune where and how your sound should be positioned. This way you can adjust the distance of the sound, but you can also move a slider either towards performance or immersion.

You can adjust the sound to your liking

Sonar has another card up his sleeve. There is Clearcast ; AI driven Noise cancellation which is still in early access. Noise gate cuts sound when it falls below a certain level, while Smart voice keeps sounds at a preferred level. After all, Noise Reduction is there to filter out things like keystrokes and case fans during recordings.

Despite being in early access, Clearcast does its jobs very well.

Sound quality of the Arctis Nova Pro Wireless

I have used the Arctis Nova Pro Wireless to play games, listen to music, make phone calls and watch movies. My experiences have been largely positive.

Listening

Games

I started using the headset while gaming. I really enjoyed sound in games like Hitman 3 where the sound was very detailed. Dialogues in the game were easy to understand and sound from, for example, throwing away a crowbar came in more impactful. Sea of ​​Thieves was a great experience with the Arctis Nova Pro Wireless. The music, but also the sound of confrontations on the high seas with another crew, fantastic! Spatial audio really adds something to games, enemies can be heard coming from all sides and directions.

Music

Tears in rain, Bladerunner soundtrack, Vangelis

I played this song on the clear vocal settings, full immersion and the very close range. In the beginning you can hear Rutger Hauer doing his iconic monologue. I had the feeling that I myself was kneeling in my trench coat with him. Awesome!

Your latest trick, Brothers in Arms, Dire Straights

The intro with trumpet (CD version) but also the saxophone can be heard well next to the vocals in the song with the Punchy setting. Occasionally the music sounded a bit too shrill for me, but adjusting the equalizer and the various presets is easy enough to set things straight.

The Business, The Business, Tiësto

This song, of course, was set to the Deep Bass preset. The bass got a nice boost without completely ruining the vocals. bass-heads can also have fun with this headset!

Recording

Gaming

While playing games, I didn’t get any negative feedback. When I asked how well I could be heard, I was told that I was well understood. People sometimes thought my voice sounded a bit too soft though. Perhaps this is a software setting that I have overlooked. Or it is something a firmware update is able to fix.

Calling

During a telephone conversation, I was clearly understood by the other person. I did get the comment that it was very good to hear that I happened to be taking a plate out of the dishwasher. Apart from that, the person I called was surprised when I told them I was calling with a headset. I could also understand the other person very well.

Sample recording

This is a recording made with the Steelseries Arctis Nova Pro wireless headset. Clearcast AI is not enabled.

This recording is made with clearcast enabled and set to the default settings.

Bluetooth

The bluetooth connection works great with my phone, Chromebook, and Windows laptop. The range and stability are excellent. However, I did experience an annoying drawback. While playing movies on my Chromebook, I noticed a lag. I couldn’t get this resolved myself and ended up using the headset wired. I think using the latest bluetooth 5.2 would have been a better option here.

ANC

Unfortunately, I think the ANC is less successful. I may have been spoiled with a Bose QC-45 headset though. The Steelseries headset does not reach this level. I can barely tell the difference between on and off. I can still hear sounds coming through in the background that I can’t hear while using the Bose.

Pricing

The Steelseries Arctis Pro has a suggested retail price of €379 in Europe and $349,- in the US. Although this is not a small amount, you do get a lot for your money. Not only do you get excellent sound, but you also get a great microphone and a wireless DAC for a stable 2.4 GHz connection. Finally, there is the software which really has added value in this case. For this amount you actually get two headphones, because it can also be used on the go thanks to bluetooth and a 3.5mm connection. The design is quite understated and the microphone is neatly tucked away, so you don’t have to worry about people staring at you.

Verdict

For the most part the Steelseries Arctis Wireless Pro headset is an excellent product. The headset is lightweight and feels solid despite the use of mostly plastic materials. Using interchangeable batteries that can be charged in the DAC are excellent choices. I would have liked to have seen a separate charger for a weekend trip, for example though.

The headband and ear cushions are made of fine material and provide great comfort. It’s nice to see that Steelseries makes it easy to replace the headband and covers and let you personalize them with other colors. I hope they will also sell individual earpads as they require a special click adapter. For me personally this is a disadvantage given previous experiences with other brands. Hopefully Steelseries handles this well.

The software is also fantastic and of added value. The connection of bluetooth could be better, perhaps this can be adjusted through a software update. The ANC is nice to have but not that great. All in all, I am very satisfied with the Steelseries Arctis Pro Wireless and can heartily recommend it if you are looking for a premium wireless headset.

The Steelseries Arctic Nova Pro is a comfortable headset to to wear